According to the study performed by Statista, nearly 2.14 billion people are expected to buy goods and services online. With this new shift businesses are also focusing on automation to meet the modern customer needs who don’t want to wait for a response. The new-age customers, especially Gen Z are impatient, they want every information related to a product they are interested in in no time.
The traditional software is no longer in use to meet this emerging need of customers. Because of this, it is quite challenging for manufacturers to deliver what customers are looking for. One of the most common challenges that customers face during online shopping is the impotence for a customer to hold and feel a product before placing an order. This may result in weakened customer confidence, which can cause incongruity when shopping online.To overcome this issue, customers are starting to require a more immersive experience that can assist them to purchase with more trust. In 2021, cad design automation and Augmented Reality Solutions will become the driving force behind the design, manufacturing, and marketing strategies of many businesses in various industries, from fashion to large machinery.
In this blog, we will discuss how to improve customer experience to boost the customer experience. But before that let's discuss what is Design Automation?
Design automation allows you to turn around proposals quickly, design and manufacture efficiently and deliver on your promises consistently, all whilst maintaining a healthy profit. It enables designers to introduce more features in no time and save a considerable amount of time.
In product manufacturing, businesses may face complex design situations. Previously, designs were engraved on sheets or drawn using old-school techniques. But now, things have changed with the enlightenment of CAD design automation and design automation.CAD automation drives design automation of repetitive product features and modules to make the design process easy and faster. This engineering approach logically consolidates various engineering concepts with the real-time application during product development.When businesses use CAD automation and design automation in engineering applications, they unleash several advantages. By designing 3D visualization of products, CAD automation makes it easy for the designing team to design custom products based on customer demand with great precision. This also lets engineers make quick alterations to any problems witnessed in the design. In other words, the design can be customized by the requirements outlined before or after the CAD design is formed. Moreover, mechanical customization and manufacturing automation go hand in hand with CAD software applications.
Companies offering custom products are usually placing their development team under pressure. The sales team usually squeezed to create proposal documents and drawings as fast as possible. This leads to best guess costs, for orders that aren’t approved. All teams that are involved in product manufacturing squandering their time on tasks that could be automated. This leaves them with less time to re-engineer existing designs, update drawings, and thoroughly check every detail. Projects are then left open to errors, revision backlogs, and delays. All of this can influence profit margins and damage brand reputation.
By automating time-sensitive and often monotonous upfront activities, you will realize the benefits. With design automation, you will have more time to innovate and add value to your products, enhancing your position in the market. You increase production and increase quality, which enables you to win more business.
Every business works on customer experience as this is a vital key to success. Because of unparalleled challenges, it becomes difficult for businesses to stand ahead of competitors. No matter which industry they belong to, one thing that helps them to survive is automation, whether it's design automation, workflow automation, or marketing automation, every business that is thriving is using automation.
For product designing, cad automation turned out to be the best tool that has changed the whole scene of product designing and development. Here are some benefits that cad design automation offers to businesses to improve customer experience and retention.
Thanks to cad design automation, customers can now examine a product they want from every single angle. With Augmented Reality technology, they can see how that product will look in their existing spaces in real-time. 3D configurators made it easy for the buyer to align with product development stages and get every granular detail about their product. This maintains transparency and builds trust. Also, previously it was time taking to modify the product after completing whole developments but now buyers can suggest their changes in real-time and can get modified designs in real-time design automation.
Using CAD automation helps you create a sense of curiosity, excitement, and fun among customers by delivering their custom product design quickly. It is also engaging customers while they are shopping by empowering them to configure and customize products in real-time, simulating an emotional connection with the product or brand. For example, if a customer purchases a car online, CAD design automation helps consumers explore whether they want to change or add certain features interactively and enjoyably.
Conventional product photography is static, time-intensive, and costly. If a company wants to showcase different product configurations or customizations, they would need to take various pictures of different variants of a single product. Based on research, in still photography, the cost of a single photograph of a product can be anywhere between $20 and $50.This can be high-priced for many companies. In contrast, 3D Visualization and design automation do not necessitate hiring a photographer to take several pictures of a product from multiple angles— in fact, a product does not need to be built to be promoted online.
Since CAD design automation allows the design of 3D models with the help of actual design data, this method is very useful in identifying potential design issues. As businesses can display products on their eCommerce store before it is manufactured, this empowers them to get insight and feedback into the features of a product that customers like or what needs to be changed so that they can make changes or amendments before launching the final product.
Design automation holds huge advantages for businesses to fasten their product development and improve customer experience. If handled properly, CAD design automation solves many challenges that businesses face during custom product development.